Stay ahead of maintenance and statutory requirements with a proactive planned maintenance programme. We help reduce downtime, improve asset lifespan, and ensure your buildings remain fully compliant with current legislation.
Our dedicated Helpdesk is available 24 hours a day, 365 days a year, providing immediate support whenever issues arise. We coordinate engineers, contractors, and communication to ensure every incident is resolved quickly and efficiently.
Creating clean, safe and welcoming environments is just as important as maintaining your building. Our soft services are tailored to your requirements, helping improve occupant experience while maintaining the highest operational standards.
Effective financial planning helps you make informed decisions about your facilities. We provide transparent cost management, helping you maximise value while maintaining complete control over your maintenance expenditure.
What's Included
- Costed Planner Review
- Invoice Validation
- Schedule of Rates
- Market Analysis
- Consolidated Invoicing
A dedicated Facilities Manager becomes an extension of your team, overseeing every aspect of your building's day-to-day operations. From compliance and contractor management to tenant communication and strategic planning, we provide a single point of contact to keep your facilities performing at their best.
What's Included
- Facilities Management Inspections
- Cleaning Audits
- Scheduled Client Reviews
- Tenant & Resident Interaction
- Health & Safety & Risk Management
- Contractor & Supply Chain Management
- Asset Registers & Planned Maintenance Schedules
- Sustainability & ESG Support
Every client gets a dedicated point of contact who understands their site, their needs, and their standards. We don't believe in one-size-fits-all, just tailored support from a team that takes pride in getting to know your business.
We stay on top of the latest industry regulations so you don’t have to. From scheduled testing to detailed reporting, we make compliance easy to manage and hassle-free, giving you peace of mind that your site is always up to standard.
Whether it’s a planned maintenance visit or a 3am emergency call-out, our teams are available 24/7. With a network of trusted engineers and responsive support staff, we’re always ready to keep your buildings running smoothly and safely.
Real stories from the clients
we proudly support...
Our projects keep environments
safe, compliant and reliable,
delivering consistent standards
across every site we manage.
Velway has secured a three-year extension to its facilities management contract with Ideagen, continuing to provide comprehensive FM services at the company’s global headquarters in Nottingham. The renewed partnership reflects a strong track record of delivering safe, compliant, and high-performing workplace environments since 2019.
Velway is a leading national property and facilities management provider with a specialism for care environments and supported housing. The company’s reputation within these sectors has been further reinforced with its latest contract appointment, which will see the company deliver full planned maintenance, compliance and reactive maintenance to Falcon Housing Association C.I.C.
Velway’s position as a leading national property and facilities management provider has been further reinforced with its latest contract win, which will see the company deliver its services to Scarborough Group International (SGI).
Leading property management and compliance company, Velway, is delighted to confirm that its contract with National Care Group has been extended for a second year.
Equator Design Group, which has entrusted Velway with the management of its facilities, says the partnership has delivered consistently high standards across both routine maintenance and urgent issues. The company credits Velway's attention to detail and reliability with providing confidence that its building is maintained to the highest standard, describing the facilities management provider as "a true extension of our team rather than just a supplier.
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